Cancellation policy

Our Subscribe & Save Program

At TrueBoost, we want to ensure you never run out of your GHK-Cu Copper Peptide Serum and lose your progress. Our Subscribe & Save program offers a convenient way to maintain your skincare routine while securing our lowest prices. When you choose a subscription option, your orders will automatically process and ship based on your chosen frequency.

Cancellation Policy

We believe in full transparency and putting you in control of your skincare journey. You can cancel your TrueBoost subscription at any time. There are absolutely no hidden charges or cancellation fees.

• When to Cancel: To prevent your next order from being processed, you must cancel your subscription before your next scheduled billing cycle.

• How to Cancel: You can easily manage or cancel your subscription by logging into your TrueBoost customer portal on our website. Alternatively, you can reach out to our support team at support@trueboost.co, and we will gladly handle the cancellation for you.

Managing Your Subscription

You don't always have to cancel if you just need a short break! Through your customer account, you have the flexibility to:

• Pause or skip an upcoming delivery.

• Change your delivery frequency.

• Update your shipping address or billing information.

• Adjust the quantity of your order.

Orders Already Processed

Please note that if your cancellation request is submitted after your billing cycle has processed, that specific order cannot be canceled and will be shipped to you. However, your subscription will be permanently canceled for all future upcoming orders. If you receive an order you did not intend to keep, please refer to our Return & Refund Policy for instructions on how to return the product within our 30-day guarantee window.

Need Help?

If you have any questions about your purchase options or need assistance managing your subscription, please do not hesitate to contact us at support@trueboost.co. We are here to help!