Refund policy

At TrueBoost, we stand behind the science of our GHK-Cu Copper Peptide Serum. We want you to experience real, visible results with zero risk. That is why we make our return process as simple and effortless as our skincare routine.

Our 30-Day Money-Back Guarantee

We offer a strict, 100% risk-free 30-Day Money-Back Guarantee. If you are not completely satisfied with your skin's transformation within 30 days of your purchase, you can return the item for a full refund. No hoops to jump through, and absolutely no questions asked.

How to Initiate a Return

Starting a return is hassle-free. Just follow these simple steps:

  1. Contact Us: Email our customer care team at support@trueboost.co within 30 days of your purchase date. Please include your Order Number and the name associated with the purchase.

  2. Receive Return Instructions: Our team will respond promptly to provide you with the return shipping address and any final instructions.

  3. Ship the Item Back: Securely package your TrueBoost item and ship it back to us. (Please note that customers are responsible for return shipping costs unless the item arrived damaged or defective).

Refund Processing

  • Once your return is received and inspected at our facility, we will send you an email to notify you that we have received your returned item and process your refund immediately.

  • A credit will automatically be applied to your original method of payment.

  • Please allow 5 to 10 business days for the funds to appear in your account, depending on your bank or credit card issuer's processing times.

Late or Missing Refunds

If you haven’t received your refund yet, please follow these steps:

  • First, double-check your bank account.

  • Next, contact your credit card company, as it may take some time before your refund is officially posted.

  • Then, contact your bank. There is often a standard processing window before a refund is visible.

  • If you’ve completed all of these steps and still have not received your refund, please reach out to us at support@trueboost.co, and we will ensure it gets resolved immediately.